PRIVACY POLICY

Tow 518

Albany, New York

Effective Date: May 2026

Tow 518 values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information submitted through our website.

Information We Collect

When you contact us through our website, phone, or forms, we may collect:

  • Name

  • Phone number

  • Email address

  • Vehicle information

  • Location details

  • Any information you voluntarily provide

How We Use Your Information

We use the information provided to:

  • Respond to service requests

  • Provide towing or roadside assistance

  • Contact you regarding your inquiry

  • Improve our services and customer experience

We do not sell or share your personal information with third parties for marketing purposes.

Communication

By submitting your information through our website, you consent to being contacted by Tow 518 via phone call, text message, or email regarding your request.

Message and data rates may apply depending on your mobile carrier.

Data Protection

We take reasonable steps to protect the information submitted through our website. However, no online transmission or storage system can be guaranteed to be completely secure.

Third-Party Services

Our website may use third-party tools such as:

  • Google Analytics

  • Google Maps

  • Contact forms

  • Advertising platforms

These services may collect limited technical information such as browser type, device type, IP address, and website usage data.

Cookies

Our website may use cookies to improve user experience and website performance.

You may disable cookies through your browser settings if preferred.

External Links

Our website may contain links to third-party websites. Tow 518 is not responsible for the privacy practices or content of external websites.

Changes to This Policy

Tow 518 may update this Privacy Policy from time to time without prior notice. Updates will be posted on this page.

Contact Information

Tow 518
Albany, NY

For questions regarding this Privacy Policy, please contact us through the website contact form or by phone.